Pilot Point

Mon - Fri: 7:30 AM - 5:30 PM
Sat: 7:30 AM - 12:00 PM

Crossroads

Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 12:00 PM

Savannah

Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 12:00 PM
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5

New to Texas. Very happy to find such a great shop. Excellent service. Great prices. Very friendly staff. Will definitely be back when I need my vehicles serviced.

5

Very trustworthy! I have been there a handful of times now, and I have been pleasantly surprised by their level of customer service. Fix a flat? Only 15 bucks! I had an overheating problem with my son's car - they said it was low on fluid, filled it up - no charge! EGR problem? They gave me the diagnosis, and since the fix was too expensive for the old car... no charge! Wow. So impressed.

Wow, thank you for such an awesome review Mike!

- Savannah
5

Honest and knowledgeable people with great customer service. One Integrity employee couldn't replicate the ignition/battery issue on my car, but did notice my 36k mile warranty was only 20 miles from expiring and encouraged me to take to the car dealership and make them find the issue and have it covered with my warranty, if applicable. It turns out, there was an issue with my car battery & key fob and that dealership replaced it and paid for it with my expiring warranty. That same dealership said I needed a transmission flush and alignment, but I was skeptical as it drives normal. So I took it back to Integrity, and they ended up quoting me way lower for the transmission flush, plus they said it didn't need an alignment, at least not for now. Their honesty, expertise and impeccable customer service saved me a lot of money. I will be returning regularly and will recommend them to others.

5

I had my front end alignment done a few months ago. I was very happy with the service and manager at a great price. I keep hearing a unusual sound after the alignment. I discovered that one of the lug nuts threads had been stripped. Don't know if I or the garage did that damage. I went back and they replaced the stud. I am so excited in their integrity. I highly recommend this garage!😊

3

Okay service...the staff were nice; however, my "Free" State Inspection coupon turned into a $185.00, "needed repair", in order to have Inspection granted. My car is only 3 years old and never had issues with inspection. Time constrains did not allow going to a different establishment, as I travel for a living and had to bite the bullet on this visit. I do not think this establishment lives up to their name, due to the upselling practices.

5

Took my car to 2 tire shops, the first one said their machine couldn't get the tire off, the second tire shop (discount in little elm see my next review) was unprofessional and wanted to charge over 2x the price. I called here to make sure there wouldn't be the same issue they said no problem, I figured I'd drop it off later or in the morning. Few minutes later I got a voice mail letting me know if I was dropping off in the morning they could get me in and that they could do that day but the afternoon was pretty booked. Thank you, not necessary but above and beyond today's normal! The shop was clean well layed out, everyone was professional, friendly and confident. For reference I've been in sales for over 25 years and spent many years as a wrench. Skip the others and go here!

5

Always so nice and quick. I have night tires, oil changes and other services They do a great job!

5

Took care of my tire issue in a timely manner.

5

yes, they give promt attention to your problems. They take care of you in no time.

5

Always super quick and quality service!

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