Pilot Point

Mon - Fri: 7:30 AM - 5:30 PM
Sat: 7:30 AM - 12:00 PM

Crossroads

Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 12:00 PM

Savannah

Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 12:00 PM
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5

5

5

John always see’s that l’m taken care of. Thanks JGR

5

Quick and quality work. They kept me informed and finished ahead of schedule

5

Pleased with service performed which was a state inspection. I made an online appointment for 8 am on Saturday May 1 and when I arrived at about 7:55 am, I mentioned I had an online reservation at 8 am and was told my car would be placed in line for an inspection. So my experience mandates that next year when I need an inspection, I will be at the store at 7:45 and get in line and avoid using the online appointment scheduler. I believe this will get me in and out quicker than making an appointment for a state inspection.

5

I usually have my cars serviced at the Pilot Point Car Center. I believe it doesn’t matter which Car Center you use the same quality of care, respect and courtesy is throughout the organization.

1

If you are a potential customer at Integrity Car Care, I would read this review before spending any money at this business. I bought 4 Nitto tires a few months back. These tires have different side wall tread designs. The tires can be mounted with either design facing out. These guys put the one design on the driver side wheels and the other design on the passenger side wheels. Attention to detail is non-existent. When I noticed this, I called and asked if they could be remounted since they put them on incorrectly. The manager kinda laughed but said yeah bring in the truck and we’ll get them mounted correctly. Fast forward to this morning and I noticed my valve stem was leaking air so I drove over to Integrity around 8:30 am and I thought I’d have the valve stem replaced and get the tires remounted. Jason, the retail guy looked at the stem and immediately said the sensor was out and it would be $120. I was immediately skeptical but I told him to do the work. While I was waiting, I asked the other guy at the desk(there was 3 guys working at the desk when I came in) if I could have the tires remounted, he answered a phone call and basically brushed me off. At this point, another sales person came up front from the little room behind the counter and asked the guy on the phone if he could help him. He completely ignored the customer that was in the store asking questions. At this point, I asked for my keys and told Jason that I would find somewhere else to get the work done. He didn’t ask why. He didn’t try to fix the situation. I went to a different tire store and they replaced the valve stem at a cost of $18.36. The sensor was fine. I have free tire rotations and road hazard insurance with my purchase at Integrity but I will never step foot in that building or spend another cent there. The tire store I took my truck to offered to remount the tires correctly for $18 per tire. I didn’t have time today, but I’ll definitely take my truck back there instead of Integrity which completely lacks any sort of actual Integrity.

5

Went to Dirct tires to fix my flat tires and they said it cannot be fix and I need to buy new tires for $300 plus. Luckily l, I called Integrity Car Care and they fix my flat tire for $16. From now on, nobody touches my car except them. Excellent service and trustworthy people

5

Prompt service. Great location near me. Friendly and helpful

5

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